Get in touch

What to expect

We respond to inquiries within one business day during office hours. Course-related questions typically receive detailed responses, as we'd rather provide thorough information upfront than leave you uncertain about fit.

If you're unsure which course matches your current level, describe where you are now and what you're trying to achieve. We'll recommend a starting point and explain why.

Before enrollment

Most questions fall into a few categories:

Prerequisites and readiness: Each course page lists specific prerequisites. If you're close but not quite there, we'll suggest preparatory steps or alternative starting points.

Time requirements: Listed time commitments are realistic estimates based on student feedback. Some people work faster, others slower. The cohort structure provides flexibility within reason.

Technical requirements: You'll need a computer capable of running audio editing software and reliable internet access. Specific equipment recommendations are provided based on your budget after enrollment.

Refund policy: All courses include a first-week satisfaction guarantee. If the program doesn't meet expectations after reviewing the first week's materials, request a full refund.

Current student support

Enrolled students receive support through course-specific channels rather than this general contact address. Check your course portal for instructor office hours and peer discussion forums.

Technical issues with course access should be reported through the support system in your student portal, where our technical team can resolve them more quickly than through email.